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Remove User Name from Desktop Bookshelf

If you would like to log in to the Desktop Bookshelf with a different User Name (email address), follow these steps:

Windows PC

  • Exit Bookshelf
  • On your PC go to the following folder: Documents > My Books > VitalSource Bookshelf > User Data -Delete the following files: License.vbk, License.vbk.bck, and Preferences (the License.vbk.bck and Preferences files may or may not be there, which is fine) -Relaunch Bookshelf and sign in.
  • Go to the Accounts menu
  • Choose Update Booklist ­ you'll then be prompted to download your title(s).

 

Apple Mac

  • Exit Bookshelf
  • Go to your home folder
  • You will see a Books folder. Go to Books>VitalSource Bookshelf>User Data -Delete the License.vbk and License.vbk.bck files -The go to Library>Preferences. (The Library file will be in your home folder) -Delete the com.vitalsource.bookshelf.plist file -Launch "Keychain Access" (you can type this in the search on the top right of the Mac desktop) Click on login (under Keychain on the top left pane) and passwords (under Category on the lower left pane) and delete anything that says VitalSource Bookshelf (These files may or may not be there, if not then it is not an issue).
  • Relaunch Bookshelf and sign in.
  • Go to the Accounts menu
  • Choose Update Booklist ­ you'll then be prompted to download your title(s).

iOS Device

  • Go to Collections on the top Left
  • Tap the Refresh symbol
  • Tap on Sign Out and Sign back in with updated email address

Android Device

  • Tap on the Refresh Symbol on the top Left -Tap on Sign Out and Sign back in with updated email address.

 

Multiple users on Mac or PC

To avoid doing the steps above on a Mac or PC, if you have multiple users using a single computer, it is recommended to create a separate account for that user. After creating a separate account download Bookshelf from bookshelf.vitalsource.com to that particular user account.

Create User for PC:

http://www.bleepingcomputer.com/tutorials/create-new-user-account-in-windows-vista-7/

Create User for Mac: http://support.apple.com/kb/PH4600


Last Updated on Thursday, 31 October 2013